FAQS

Q: What exactly is a SR22 Form?

A: SR22 financial responsibility certificate that is filed with the Secretary of State’s Office.

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Q: If I cannot print my documents, what should I do?

A: Call 1-773-286-3500 and we will instantly fax or mail the documents to you.

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Q: Who has to be listed on my policy?

A: Anyone listed on the title or loan of the vehicle(s) and all household member 15 and older.

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Q: Why does the owner of the car need to be listed?

A: The owner or co-signor is financially responsible for any accident or damage to persons or property caused by the vehicle.

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Q: What drivers need to be listed on my policy?

A: Include anyone who will regularly operate your vehicle(s). Failure to disclose any driver will result in a surcharge of premium of denial of claim. Any driver who lives in your household and will drive your car on a regular basis must be listed on your policy.
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Q: What is an exclusion form?

A: An exclusion form says that one or more people in your household or the owner/co-signer of the car will not be driving your vehicle.
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Q: What is a non-business form, do I need to sign it?

A: A non-business form simply states that you do not use your vehicle for any type of delivery, business, commercial, or artisan-type occupations; That is is not titled or leased to a business, corporation, or partnership; Nor is it used to pick up or deliver goods. If you’re a business owner, self-employed, or a tradesperson you’ll be required to sign this form if you’re applying for a personal auto policy.

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Q: Where can I find my lien holder address?

A: Lien holder information is on your previous insurance documents.

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Q: How do I report a claim?

A: To file a claim, you must contact your insurance provider directly. Or you can call 773-286-3500 for assistance.

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Q: If I am missing information, can I complete my application later?

A: Yes. Just save your Quote Application by clicking the ‘Save and Exit’ link and you will be prompted to enter your Quote Number and Password to continue completing your application.

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Q: How much time does it take to receive a price?

A: It takes about 2 minutes to complete the application.

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Q: Do you need my e-mail address?

A: Yes. Your e-mail address doubles as your username so you can get back securely to your quote later. If you do not have an e-mail address, you can one free through sites such as Google, MSN, or Yahoo. Your information is kept confidential and will never be sold or distributed.

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Q: Do you offer savings?

A: We have Good Driver Discounts and Prior Proof of Insurance Discounts.

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Q: When do you charge my account?

A: Instantly!

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Q: Payment Options

A: We accept all payment types including Visa, Mastercard, Discover, American Express, Western Union, Check and Cash.

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Q: Where do I find the VIN?

A: You can find your VIN# on Insurance Documents, like your Vehicle Registration, on the dashboard of your vehicle just below the windshield, or on the driver’s side doorpost.

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Q: How are car insurance quotes determined?

A:

  • Age
  • Gender
  • Marital Status
  • Type of Vehicle
  • Driving Record

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Q: What information is necessary to start a policy?

A: Driver’s License and Vehicle Identification Numbers (VINs) for each vehicle.

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Q: How many prices will I see?

A: The lowest price available, INSTANTLY!

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Q: How quick will I get Proof of Insurance documents?

A: INSTANTLY!

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